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Welcome to the District: A Look at our Community Services Department

Three people pose for a photo in an office setting, with awards displayed on the wall behind them.
The District's Customer Service Team, part of Community Services, includes Danny, Michelle and Kallie.

(Note: Please enjoy one of the stories we will feature in our winter edition of Healthy Attitudes magazine, which is mailed to households within the District. If you live outside the District and would like to receive the magazine in the mail, please email info@camhealth.com.)

A Friendly Voice and a Welcoming Door

Every phone call and visit to Camarillo Health Care District begins with an opportunity to help a neighbor — and we’re always glad you reached out.

Perhaps you’re exploring services for a loved one, looking for transportation or home-delivered meals, or ready to try a new class. Maybe you have a question and aren’t sure whom to ask. Whatever brings you to us, our Community Services team is here to listen and help.

You don’t have to know exactly where to start. That’s what we’re here for.

Our Customer Service team can help you explore District programs, connect with our Adult Day Center or arrange a CARE-A-VAN ride. When you need something beyond our services, we’ll do our best to connect you with trusted community resources, including Medicare counseling through the Health Insurance Counseling and Advocacy Program (HICAP).

We believe there is no wrong door at the District. We want you to feel comfortable asking questions and confident that someone will take the time to help.

That includes a little extra support with technology. Through Download Central, our team can work with you one-on-one to download the Amilia SmartRec app, create your District account, register for a class and complete your payment. For help feeling more comfortable with your phone, tablet or computer, we can also arrange a free Digital Bridge appointment. Call 805-388-1952, and we’ll get started together.

You’ll also find our team greeting visitors at Building E, helping people find their way around campus and cheering on BALANCEfit graduates. These everyday moments help make the District a place where people feel welcome and connected.

“We strive to connect with every person we encounter, whether on the phone or in person,” said Michelle Rogers, Community Services manager. “Our goal is to be helpful and make sure everyone feels welcome, at home, seen and heard. We want them to feel comfortable here.”

Behind the scenes, Community Services keeps neighbors informed through community outreach, social media, our e-newsletter, podcast and Healthy Attitudes magazine. The team also coordinates facility rentals, helping bring people together on our campus.

We’d love to hear your ideas, too. Whether you have a suggestion for a class, feedback about a service or a question you’ve been meaning to ask, please reach out to Community Services Manager, Michelle Rogers at 805-388-1952, ext. 116.

Helping our neighbors starts with listening. Our door is open, and we look forward to welcoming you.

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